Certificate Authorities (CA's) randomly pull certificates aside for additional review from time to time. This does not mean you did anything wrong or that your certificate is invalid. This could also be due to an issue with your domain name. We would advise you to contact your SSL provider, who can contact the CA directly and help get this resolved quickly.
Most Popular Articles
If I buy Domain Validated (DV) SSL Certificate, which document(s) do I need to provide?
You do not need to provide any documentation in order to purchase a Domain Validated (DV)...
If I buy Organization Validated (OV) SSL Certificate, which document(s) do I need to provide?
Organization Validated (OV) verification requires checking your business registration. If the...
If I buy Extended Validated (EV) SSL Certificate, which document(s) do I need to provide?
EV certificates require a more stringent verification process than OV certificates. To understand...
If I buy a Code Signing Certificate, which document(s) do I need to provide?
There are two different types of validation procedures, those types being a certificate for an...
My File Authentication file has been uploaded to wrong directory. What should I do?
Please upload your file to the correct directory. To make sure the authorization is successful...
